Privacy Policy

Effective from 15 July 2022

Your Next Steps ("YNS-US") is committed to respecting your privacy. This Privacy Policy explains how YNS-US ("we", "our" or "us") collects, uses, discloses, stores and process information on www.yournextsteps-us.org, its subdomains (the "Website") and through our offline services.

This Privacy Policy also details how the users ("Users", "visitors", "students", "parents", "you", "your") can control the collection, usage, correction and deletion of your information.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us here.

What Information We Collect

YNS-US receives, collects and stores any information you provide directly on our Website, in-person, or through email correspondence.
This may include Personal Information, but is not limited to your name, email address, contact number, parent's or guardian's name, parent's or guardian's contact number, and other Personal Information contained in official letters and resumes.

We may also collect Technical Information about you when you visit our Website, which is automatically sent by your web browser on the Internet. Technical Information does not, by itself, identify a specific individual, but can be used to indirectly identify you. Our servers automatically record this information, which includes but is not limited to your Internet Protocol (IP) address, web browser information (type, language, device type) and a timestamp of your access.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We may also collect data that is publicly available from third parties. For instance, information you may have submitted in a public channel (e.g., blog, forum, social network) may be read, collected and may be used to enhance our services to you.

How We Collect Personal Information

When you send us an inquiry, we collect Personal Information you give us such as your name and email address through our Website, in-person inquiry, telephone or email correspondence.

We may request further Personal Information and that of your parent's/ guardian's name and contact number should you choose to engage in our college and job consulting services, and are below the age of 18.

The Personal Information collected will be used for the specific reasons stated below only.

Why We Collect Personal Information

We collect such Non-personal and Personal Information for the following purposes:

To operate and provide you with consulting services, or to help us enhance our services to you
To respond to inquiries and feedback received from our Website sent by you
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our partners or affiliates may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How We Store, Use, and Disclose Personal Information

Our company is hosted on the Wix.com platform, which provides us with the online platform to market our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Your Personal Information is kept as long as needed to provide the service requested, and/ or whether legal or regulatory obligations mandate that we do so. We may also retain Personal Information for the period during which a claim may be made in relation to our dealings with you.

We also make all attempts to ensure that only necessary people and third parties have access to Personal Information. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of Personal Information and we cannot guarantee the security of our websites or any other site on the Internet. Where required under law, we will notify you of any loss, misuse or alteration of Personal Information that may affect you.

How We Use Your Data

YNS-US uses your Personal Information to provide you with consulting services or help us to enhance our services to you. We also use your Personal Information to support our operational functions, such as data protection, college advice, and job matching. We may combine Personal and Non-Personal Information, collected online and offline, including information from third party sources.

Communications: We may use your Personal Information to respond to inquires, questions or other feedback that you provide to us. We may also reach out to parents or guardians for additional information/ consent prior to engaging further into the consultancy process.
Employment Applications: In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background or resume and other information, where required or permitted by law. We may use this information for purpose of job matching.
Enhance Offerings: We use your Personal Information to help us enhance our service offerings, and Websites.
Operations: We use your Personal Information to help us operate, maintain and improve our business functions and requirements.

How We Disclose Your Data

YNS-US will not license or sell your Personal Information to others, but may disclose your Personal Information to our service providers, affiliates, partners and third-party vendors that work with us, to help us provide a better service to you.

Disclosure of Personal Information for Legal and Safety Reasons

YNS-US may be required to disclose Personal Information to the authorities, law enforcement agencies, government agencies or legal entities. We may disclose Personal Information by law, litigation or as a matter of national security to:

comply with valid legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law;
in the event of an emergency that threatens an individual's life, health or security; or
to the extent permitted by applicable law in special cases in which we believe it is reasonably necessary to investigate, identify or take preventive measures or bring legal action against someone who may commit or cause harm, fraud, abuse or illegal conduct, such as a threat of harm to you or anyone else, interference with our rights or property or interference with U.S. homeland or national security or public safety anywhere in the world.

How We Communicate with You

We may contact you to respond to your inquiry or feedback, provide additional consulting services, or notifications regarding job opportunities (if applicable).

We may also obtain a separate consent before we send you information that you have not specifically requested. In certain circumstances, your consent may be implied (e.g. where communications are required in order to fulfill your requests and/or where you have volunteered information for use by us). In other cases, we may seek your consent expressly in accordance with applicable laws (e.g. where the information collected is regarded to be Sensitive Personal Information under local regulations).

In addition, to protect your privacy, we will require you to prove your identity before granting access to, or agreeing to update, correct or delete your Personal Information and we will only implement requests with respect to Personal Information about you or if applicable, your minor child.

For these purposes, we may contact you via email, telephone, and text messages.

Our Usage of Cookies and Other Tracking Tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

While YNS-US does not add cookies of our own nor use tracking tools, our vendor, Wix.com uses cookies, among other reasons, to:

Provide a great experience for visitors and customers.
Identify registered members.
Monitor and analyze the performance, operation and effectiveness of Wix.com's platform.
Ensure Wix.com platform is secure and safe to use.

To learn more about Cookies, visit this link: https://www.allaboutcookies.org/.

To learn more on the cookies Wix.com uses, visit this link: https://support.wix.com/en/article/cookies-and-your-wix-site.

To opt-out from all Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

How You Can Withdraw Your Consent

If you don’t want us to process your data anymore, please contact us via our Contact Page.

If You Have More Questions

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us via our Contact Page.